- How long are shipping times?
Your necklace will ship within 3-5 days of your order, and then take up to 3-5 days to reach your doorstep. We will send a notification once your item has shipping.
- What's your return policy?
You will have 15 days to reach out to us for a full refund. Simple send us an email and not to worry, we will take good care of you.
- Can I cancel my order?
Cancelations are possible if you do not receive your package within the timeframe specified for each individual product. Sometimes orders get sent out before we can process the cancelation. So if you cancel your order but still receive the package, then please go ahead and do one of three things: recycle it, donate it, or enjoy it.
- What happens if I receive the wrong item?
If there’s an issue with your order -- if it’s the wrong size, wrong color, defective, or otherwise not exactly what you wanted -- then simply notify us, and we’ll give you a refund. You won’t be asked to ship the product back to us.
- Do you offer exchanges?
We do not offer exchanges. However, if for any reason you didn’t get the exact product you expected, just let us know and we’ll get you a new one.